Knetic Labs · Legal

Client Terms and Conditions

Effective August 20, 2026. Last updated August 20, 2026. Knetic is operated by Griffin Bryant, an individual doing business as Knetic Labs ("Knetic," "we," "us," or "our"). These Client Terms and Conditions ("Terms") govern a client’s access to Knetic’s websites, applications, and related services (the "Services").

  1. Acceptance of these Terms

    By creating an account, accepting an invitation, clicking acceptance, or otherwise accessing or using the Services, you agree to these Terms and the Privacy Policy. If you do not agree, do not create an account or use the Services.

  2. Eligibility and account

    You must be at least 13 years old to use the Services. If you are 13–17, you represent that your parent or guardian has permitted your use and your trainer has authorized your access. Children under 13 may not use the Services. You are responsible for safeguarding your credentials and account activity.

  3. The platform

    Knetic provides technology that allows trainers to organize and deliver coaching-related content, communications, plans, and progress features. Features may change, be limited, or be discontinued. Knetic is not a gym, trainer, medical provider, insurer, or agent for your trainer.

  4. Your trainer relationship

    Knetic is a technology platform. Your trainer—not Knetic—provides coaching, training plans, communications, and any related professional services. Your trainer is responsible for their qualifications, decisions, availability, and the services they provide. Direct questions, refunds, and disputes about a trainer’s services to that trainer.

  5. Health and safety

    Knetic and content available through it do not provide medical advice, diagnosis, or treatment. Consult an appropriate health professional before starting or changing exercise, especially if you have an injury, condition, or concern. Stop exercising and seek care for pain, dizziness, shortness of breath, or another concerning symptom. You choose whether to follow a plan and do so at your own risk.

  6. Acceptable use and content

    Do not access another person’s information without permission, misuse the Services, interfere with security, upload unlawful or harmful material, or violate another person’s rights. You retain ownership of content you submit and give Knetic the limited license needed to provide the Services. Your trainer and authorized workspace staff may access content shared in their workspace.

  7. Your information and privacy

    Your trainer generally controls the information in the trainer’s workspace and determines who may access it. Do not submit information you are not comfortable sharing with your trainer and their authorized staff. Our Privacy Policy explains how Knetic handles personal information; your trainer’s own privacy practices may also apply.

  8. Intellectual property and feedback

    Knetic and its licensors own the Services, software, designs, names, and other Knetic materials. We grant you a limited, personal, revocable, non-transferable right to use the Services for their intended purpose while you comply with these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer except where law prohibits restriction, or otherwise misuse the Services.

    If you send suggestions or feedback about Knetic, you grant us a perpetual, worldwide, royalty-free right to use it without compensation.

  9. Third-party services and payments

    The Services may link to or integrate with services provided by others. Their terms and privacy practices govern your use of them, and Knetic is not responsible for them. If you pay for a trainer’s services through a payment processor, payment processing and refund policies may be controlled by your trainer and the payment processor, not Knetic.

  10. Availability, liability, and termination

    THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, KNETIC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted, error-free, secure, or available operation.

    To the fullest extent permitted by law, Knetic will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, goodwill, or business opportunities. Knetic’s total liability arising from the Services will not exceed the amount you paid Knetic in the twelve months before the event giving rise to the claim.

    You may stop using the Services at any time. We may suspend or end access if you materially breach these Terms, create risk for Knetic or others, fail to pay applicable fees, or where required by law. We may update these Terms by posting a revised version with a new effective date. Questions and legal notices may be sent to [email protected].

  11. Indemnification

    To the extent permitted by law, you will defend and indemnify Knetic against third-party claims arising from your unlawful use of the Services, your content, or your breach of these Terms.

  12. U.S. service, disputes, and general terms

    The Services are offered for use in the United States. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Before filing a lawsuit, the parties will attempt in good faith to resolve the dispute by written notice to [email protected]. Except where law requires otherwise, an action arising from these Terms must be brought in state or federal courts located in Georgia.

    These Terms, the Privacy Policy, and any terms presented at checkout form the entire agreement regarding the Services. If a provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, acquisition, reorganization, or asset sale. Notices to you may be delivered through the Services or to your account email.